Give Interactive LLC
Privacy Policy
Effective Date: April 1, 2025
Introduction
At Give Interactive LLC, (“Give Interactive,” “we,” “us,” or “our”) we prioritize your privacy and are
committed to protecting your personal information. This Privacy Policy outlines how we collect, use,
disclose, and safeguard your data in alignment with our mission. Our platform is designed to minimize
the barriers of day-to-day operational activities, thereby maximizing donor relationships and community
impact. In doing so, we handle various types of personal information, and we are dedicated to maintaining transparency and security in all our data processing activities.
We process personal data both as a data processor, acting on behalf of our clients, and as a data controller, determining the purposes and means of processing personal data in certain contexts. This policy details our practices in both roles to ensure your information is handled responsibly.
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our
website and will take effect immediately. By continuing to use the Online Services after updates are
made, you accept these changes. If you do not agree with the policy, we advise you not to use the Give
Interactive Platform.
What Constitutes Personal Information?
The term “personal information” in this Privacy Policy refers to any information or data that identifies,
relates to, describes, is reasonably capable of being associated with, or could reasonably be linked,
directly or indirectly, to a particular identifiable natural person or household, or any other information or
data that constitutes “personal information”, “personal data,” or “personally identifiable information.”
An identifiable natural person, or “Data Subject,” is one who can be identified, directly or indirectly, in
particular by reference to an identifier such as a name, an identification number, location information, an
online identifier, or to one or more factors specific to the physical, physiological, genetic, mental,
economic, cultural, or social identity of that natural person.
Data Roles: Data Processor and Data Controller
Depending on your relationship with Give Interactive, we may act as either a data Processor or data
Controller of your personal information.
When acting as a data processor, Give Interactive processes personal data according to our client’s
instructions. For example, if you interact with any of our applications on behalf of one of our clients, the
Give Interactive client manages your data and should be contacted for any questions regarding your data.
When Give Interactive acts as a data controller, we determine the purposes and methods of processing
your personal data. This often occurs when you interact directly with Give Interactive services, websites,
or applications. In this situation, you may reach out to Give Interactive directly if you have any questions
or concerns about how your personal information is being used.
Personal Information We Collect
We collect the following information in the course of providing you with our Online Services:
Context Types of Information Basis for Collection
| Category | What We Collect | Why We Collect / Lawful Basis |
|---|---|---|
| Client Contact Information | Names, emails, other business contact details of client personnel | Contractual obligation – communications for billing, registration, and service administration |
| Client & User Account Information | Name, email, title, company, phone, password, login metadata | Contractual obligation – enable account access, monitor log-ins, detect fraud |
| Financial Information | Contribution data, assets, funds, grants, investments, ACH / card transaction data, bank-acct details, user portfolios | Contractual obligation – operate the SaaS platform; processed in line with applicable laws & client consent |
| Employment-Related Information | (Applicants / employees) SSN, DOB, address, phone, bank details, etc. | Contract of employment or pre-contract steps; certain data required by law |
| Cookies – First-Party | Essential and preference cookies | Legitimate interest – site functionality and service improvement |
| Cookies – Third-Party / Analytics & Ads | Analytics and advertising cookies placed by trusted vendors | Legitimate interest – site analytics and behaviour-based advertising (managed via cookie banner) |
| Email Interconnectivity | Open/click tracking on our emails | Legitimate interest – understand engagement with our communications |
| Feedback & Support | Info in inquiries, online forms, calls, emails | Legitimate interest – respond to feedback and improve support |
| Payment Information | Billing-contact details, payment-card tokens (via secure processor) | Contractual obligation – process subscription payments securely |
| Website Interactions | Clicks, form inputs, device/browser details | Legitimate interest – optimise UX, detect & prevent fraud |
| Social Media Data | Profile info permitted by LinkedIn, Facebook, etc. when you interact with us there | Legitimate interest – maintain social presence; subject to your social-network privacy settings |
| Web Logs, Device & Usage Info | IP address, location derived from IP, OS, browser, referrer, timestamps, in-app activity logs | Legitimate interest – monitor performance, security, and feature popularity |
| Mailing-List / Demo Requests | Name, email, company | Consent – send product updates and demo information |
| Survey Responses | Data you choose to provide in surveys (may be via third-party tool) | Consent – gather opinions and relevant organisational data |
Data Collection, Usage, and Sharing (Processor & Controller)
Regardless of whether we are acting as a processor or controller, Give Interactive follows consistent
methods for collecting, using, and sharing personal data.
How We Collect Your Personal Information
In addition to the information, we collect directly from you, Give Interactive may receive information
about you from other sources, such as third parties, business partners, affiliates, or publicly available
records. For example, if you apply for a job or become an employee, we may conduct background checks.
Give Interactive is committed to complying with data protection laws in all the regions where it operates
and provides its Online Services. These laws, collectively referred to as “Data Protection Laws,” govern
individual privacy and breach notification requirements.
If you are located in a U.S. state with privacy protection legislation, please refer to the “Your Privacy
Rights” section for additional details.
How We Use Your Personal Information
We use the personal information that you provide to us to perform our Online Services as outlined in this
Privacy Policy. When you are our prospective or current business client or use our Site, we use personal
information about you to:
• deliver the Site;
• carry out “Know Our Client” checks and screenings prior to starting a new engagement;
• carry out client communications, services, billing, and administration;
• configure our Online Services, and other professional services that you may request;
• secure client feedback;
• deal with client complaints and requests;
• create marketing materials such as case studies, and social media content; or
• contacting and marketing to our clients.
We also process personal information about our clients/prospective clients and employees of our
clients/prospective clients to:
• contact our prospects and clients in relation to current, future, and proposed engagements;
• send our prospects and clients newsletters, know-how, promotional material, and other marketing
communications; or
• invite our prospects and clients to events (and arrange and administer those events).
When you are a visitor to our Site or request marketing information, we may use your personal
information to:
• monitor the performance of our Site and analyze trends, usage, and activities in connection with
our Site;
• deliver targeted advertising where permitted by applicable law; or
• respond to your requests, deliver information (including marketing information) to you based on
your needs and interest.
Although the sections above describe our primary purpose in collecting your information, in many
situations we have more than one purpose. If we wish to use your personal information for a purpose
which is not compatible with the purpose for which it was collected for, we will request your consent,
unless there is an exception which applies under applicable law, such as those listed in the section below.
In all cases, we balance our legal use of your personal information with your interests, rights, and
freedoms in accordance with applicable laws and regulations.
Google Analytics and Cookies Policy
Give Interactive uses Google Analytics to help analyze how visitors use our website. Google Analytics
collects information such as how often users visit our site, what pages they visit, and other actions they
take while interacting with the site. This data helps us improve the performance and user experience of
our website.
Google Analytics may collect information about your device and browsing activities, including:
• IP Address
• Browser Type
• Operating System
• Pages Visited
• Time Spent on Pages
• Geolocation Data (Approximate Location)
Please note that Google Analytics operates through cookies, small text files placed on your device to track activity. These cookies may remain on your device after your session has ended. To opt-in or opt-out of the use of Google Analytics, you can manage your cookie consent preferences in the cookie consent manager via our website’s cookie banner. Additionally, you can manage your preferences through your browser settings, including blocking or deleting cookies.
You can also opt out of Google Analytics tracking entirely by installing the Google Analytics Opt-out
Browser Add-on, which prevents Google Analytics from collecting information on websites you visit.
For more information on how Google collects and processes data through Google Analytics, please visit
Google’s Privacy Policy.
If you prefer not to be tracked by Google Analytics, you may:
• Adjust your browser settings to block or delete cookies.
• Use the Google Analytics Opt-out Browser Add-on as mentioned above.
While disabling cookies or opting out of Google Analytics may limit certain functionalities on the Give
Interactive website, it will not prevent you from using the site.
If you have further questions about the use of Google Analytics on our site, please contact us at
info@giveinteractive.com
How We Share Your Personal Information
In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal
information we collect from you:
(1) if we believe disclosure is necessary or appropriate to protect the rights, property or safety of us, our
clients or others
(2) to our authorized service providers such as our contractors and other third parties we use to support
our business;
(3) to fulfil the purpose for which you provide it;
(4) to a buyer or other successor in the event of a sale, merger, reorganization or transfer of some or all of our business or assets;
(5) for any other purpose disclosed by us when you provide the information;
(6) to comply with any court order, law or legal process, including responding to any government or
regulatory request;
(7) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections; or
(8) with your consent. We do not sell your personal information or otherwise share personal
information with third parties for direct marketing purposes.
Your Privacy Rights
You have control over your personal data in several ways:
• Right to Access Your Personal Information. You may request access to your personal
information by contacting us at the address described below. If required by law, upon request,
we will grant you reasonable access to the personal information that we have about you.
• Right to Data Portability. You may have the right to obtain a copy of the personal
information that you previously provided. We will provide this information in a portable
format, to the extent technically feasible, readily usable format that allows you to transmit your
personal information to another controller without hindrance, where the processing is carried
out by automated means. Note that California residents may be entitled to ask us for a notice
describing what categories of personal information (if any) we share with third parties or
affiliates for direct marketing. Please refer to the Supplemental California Privacy Rights
Notice for additional information.
• Right to make Changes to Your Personal Information. We rely on you to update and correct
your personal information. Most of our websites allow you to modify or delete your account
profile. If our website does not permit you to update or correct certain information, you contact
us at the address described below in order to request that your information be modified. Note
that we may keep historical information in our backup files as permitted by law.
• Right to Deletion of Your Personal Information. Typically, we retain your personal
information for the period necessary to fulfil the purposes outlined in this policy, unless a
longer retention period is required or permitted by law. You may, however, request information
about how long we keep a specific type of information, or request that we delete your personal
information by contacting us at the address described below. If required by law we will grant a
request to delete information, but you should note that in many situations we must keep your
personal information to comply with our legal obligations, resolve disputes, enforce our
agreements, or for another one of our business purposes.
• Right to Object to Certain Processing. You may object to our use or disclosure of your
personal information by contacting us at the address described below.
• Online Tracking. We do not currently recognize automated browser signals regarding tracking
mechanisms, which may include “Do Not Track” instructions.
• Promotional Emails. You may choose to provide us with your email address for the purpose
of allowing us to send free newsletters, surveys, offers, and other promotional materials to you,
as well as targeted offers from third parties. You can stop receiving promotional emails by
following the unsubscribe instructions in the e-mails that you receive. If you decide not to
receive promotional emails, we may still send you service-related communications.
• Revocation Of Consent. If you revoke your consent for the processing of personal
information, then we may no longer be able to provide you services. In some cases, we may
limit or deny your request to revoke consent if the law permits or requires us to do so, or if we
are unable to adequately verify your identity. You may revoke consent to processing (where
such processing is based upon consent) by contacting us at the address described below.
Please address written requests and questions about your rights to info@giveinteractive.com
Give Interactive will need to verify your identity before processing any requests related to your personal
information. We may verify your identity through a phone call or email. Depending on the nature of your
request, we may ask for information such as your name or account details. In some cases, we may also
request a signed declaration confirming your identity. After receiving your request, we will make
reasonable efforts to provide, correct, or delete your personal information as requested.
In certain cases, you may appoint an authorized agent to make privacy requests on your behalf. Give
Interactive will require verification that you have granted the authorized agent permission to act on your
behalf. You will need to provide a copy of the signed authorization permitting the agent to make the
request, and you must verify your own identity directly with us. If you are an authorized agent submitting
a request on behalf of an individual, please include the following:
• A notarized statement completed by both you and the individual, confirming you are authorized
to act on their behalf.
Information Security
At Give Interactive, we prioritize the security of your personal information. We have implemented
measures designed to protect your data from accidental loss, unauthorized access, and disclosure. For
more details about our security practices, you can visit our Trust Center, accessible at
https://trust.giveinteractive.com/
Access to your personal information is restricted to authorized individuals who require it to provide
services to you and who have been trained on the importance of safeguarding personal information. Our
service providers and business partners are also contractually obligated to keep your information
confidential and to use it only for authorized purposes. However, no method of transmission over the
internet or electronic storage is completely secure.
While we make reasonable efforts to secure your personal information, we cannot guarantee its absolute
security. Any transmission of personal information through our website or other electronic means is done
at your own risk. Should we be legally required to notify you of a personal data breach, we may do so via
electronic communication, written notice, or phone, as permitted by law.
International Data Transfers
We store and process data primarily in the United States. If data is transferred to other countries, we
implement safeguards to ensure adequate protection, including:
• Contractual obligations with third-party service providers.
• Technical and organizational security measures for data protection.
• Compliance with applicable data transfer regulations.
We take steps to ensure that your data remains secure regardless of location.
How We Retain Your Personal Information
Give Interactive retains personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Typically, personal information is kept for as long as your account remains active or until you request deletion. The exact retention periods vary based on the type ofinformation and why it is collected. Factors we consider include the volume and sensitivity of the data,
potential risks of unauthorized use or disclosure, and legal requirements.
We may anonymize your personal information, ensuring it can no longer be associated with you, for
research, statistical, or business purposes. We may retain this anonymized data indefinitely. Personal
information may also be kept for backup, archival, or audit purposes, and to comply with legal obligations
or resolve disputes. For further details on retention periods, please contact us at info@giveinteractive.com.
Other Important Information
• Third-Party Providers: Some of the services on our Site or Web App may be embedded or
linked from third-party providers. These third parties may use cookies or other tracking
technologies to collect information about you, including for interest-based advertising. We do not
control their privacy practices, and this Privacy Policy does not apply to any third-party website
or service you may access through our Site. Please contact the third-party provider directly with
questions about their privacy policies.
• Non-Personal Information: This Privacy Policy does not limit our use or disclosure of
aggregated, anonymized, or non-personally identifiable information.
• Accessibility: If you require this Privacy Policy in an alternative format due to a disability, please
contact us at info@giveinteractive.com for assistance.
Children’s Policy
Our Services are not intended for individuals under the age of eighteen. We do not knowingly collect
Personal Information from minors without parental consent.
If such data is inadvertently collected, we will delete it promptly.
Changes to Our Privacy Policy
Any changes to this Privacy Policy will be posted on our website. If material changes are made to how we
treat your personal information, we may notify you via email or through a notice on our website’s
homepage. By continuing to use our Site or Online Services after changes are posted, you accept these
revisions. The date of the last revision is stated at the top of this Privacy Policy. It is your responsibility to
ensure we have a current and valid email address and to periodically review this Privacy Policy for
updates.
Contact Information
For questions or comments about this Privacy Policy, you can reach us at
info@giveinteractive.com or by mail at the following address:
Give Interactive LLC
7171 W. 95th St. Suite 501
Overland Park, KS 66212
Supplemental California Privacy Rights Notice
Effective Date: April 15, 2025
California Privacy Disclosures
The California Consumer Privacy Act (hereafter: ‘CCPA’) and the California Privacy Rights Act
(hereafter: ‘CPRA’) provide California consumer residents who reside in California with specific rights
regarding their personal information (which we also refer to as personal data). In addition to the above
this section describes your CCPA/CPRA rights and explains how to exercise those rights.
The following does not apply to de-identified or aggregated personal data or data publicly available,
which are not considered Personal Information since they do not identify any individual.
Your Rights
· Right to Know”: You may have the right to request that we disclose to you what personal data of
yours we collect, use, and/or disclose.
· “Right to Delete”: You may have the right to request the deletion of your personal data collected or
maintained by us. Depending on your Choices, certain offerings may be limited or unavailable. Upon
verifying the validity of a deletion request, we will delete your personal data from our records and instruct
any service providers or third parties to delete your information, when applicable.
· “Right to Control Use”: You may have the right to control or limit the use of your personal data,
including:
•Right to Opt-Out of Sales/Sharing/cross-context behavioral advertising.
•Right to Object to or Opt-Out of automated decision-making/profiling.
•Right to Opt-Out of processing/Limit Use of Sensitive personal data.
• “Right of Access”: You may have the right to access your personal data, and to transmit it to another
entity.
• “Right of Correction”: You may have the right to request amendments to your personal data if it is
inaccurate or outdated in any way. Upon verifying the validity of a verifiable correction request, we will
use commercially reasonable efforts to correct your personal data as directed, considering the nature of
the personal Data and the purposes of maintaining your personal data.
Non-Discrimination
We will not discriminate against you for exercising your rights under the CCPA/CPRA. Based on the
complexity of the request and the applicable regulations, we may charge a fee for your request. We may
offer a CCPA/CPRA-permitted financial incentive, participation in a financial incentive program requires
your prior opt-in consent, which you may revoke at any time.
Exercising Your Rights
You may make a verifiable request to exercise your privacy rights by contacting us via email at
info@giveinteractive.com or by providing a written request by mail to Give Interactive at 7171 W. 95th St.
Suite 501, Overland Park, KS 66212.
Please note that the above rights depend on a few things, and we may refuse requests if there are
exceptions under the applicable law.
If we cannot verify you (or your authority to act on behalf of another person) we have the right to deny
the requests. While verifying your identity we generally avoid requesting additional information from you
for verification purposes. If, however, we cannot verify your identity from the information already
maintained by us, we may request additional information from you, which shall only be used to verify
your identity while you are seeking to exercise your rights under applicable law, and for security or fraud-
prevention purposes.
We delete any new Personal Information collected for verification as soon as practical after processing
your request, except as required to comply with applicable legislation.
An “authorized agent” means a natural person, or a business entity registered with the Secretary of State
that you have authorized to act on your behalf, conditioned you have:
We do our utmost to timely respond to a verifiable Individual, and in a portable format unless it is
excessive, repetitive, or materially unfounded. If we require more time, we will inform you of the reason
thereof and the extension period in writing.
Do Not Sell or Share My Personal Information
We do not respond to “Do Not Sell” requests as we do not sell your Personal Information to third parties.
In the twelve months before the effective date of this Privacy Notice, we have not sold any Personal
Information of Clients, as per the definition of the CCPA/CPRA and similar laws.
After receiving your opt-in consent, we sometimes disclose Personal Information collected via cookies for cross-contextual behavioral advertising purposes, which may qualify as sharing your Personal
Information under the CCPA/CPRA. To opt-out of this use, you can adjust your cookie preferences on
our website’s cookie banner to block our advertising cookies.
Additionally, you can change your device settings to block cookies or install a third-party plugin to
control how cookies interact with your device.